Privacy Policy.

MXs Trading provides software tools and related services for traders. For the purposes of applicable data protection law, MXs Trading is responsible for the personal information we collect and determine how to use.

Privacy-related questions can be sent to:

support@mxstrading.com

Depending on how you interact with MXs Trading, we may collect information such as your name, email address, purchase information, product and license information, support communications, and technical information necessary to operate, secure, and troubleshoot our services.

We aim to collect only the information reasonably necessary for the relevant purpose.

When you purchase an MXs Trading product, information necessary to process the transaction may be handled by our payment or commerce provider.

MXs Trading does not intend to directly store complete payment-card details on its own servers. Payment information may instead be processed by the payment provider used at checkout.

This Privacy Policy will be updated to identify the relevant payment or commerce providers when those services are implemented.

We may process information required to issue, validate, maintain, or protect software licenses. Depending on the licensing system used, this may include a license identifier, product information, account information, or a device or machine identifier.

Licensing information is used to provide access to purchased products, prevent unauthorized distribution, and provide customer support.

If you contact MXs Trading for support, we may process your name, email address, messages, screenshots, error information, product version, platform information, and other details you choose to send us.

This information is used to respond to your request, diagnose technical issues, and improve our products and support.

We may use personal information to provide purchased products, process and document transactions, deliver software, manage licenses, provide customer support, maintain security, prevent abuse, comply with legal obligations, and improve our products and services.

If we use personal information for marketing, analytics, or another additional purpose, we will do so only where an appropriate legal basis exists and will provide any choices required by applicable law.

Where the GDPR or similar data protection laws apply, our legal basis for processing personal information will depend on the purpose.

This may include processing necessary to perform a contract with you, compliance with legal obligations, our legitimate interests in operating and securing our business and products, or your consent where consent is required.

We may use third-party service providers to operate parts of our business, such as website hosting, payment processing, digital delivery, email, customer support, software licensing, security, and analytics.

These providers may process personal information only as necessary for the services they provide or as otherwise permitted by applicable law.

We will update this policy as our production service providers are finalized.

Some service providers may process information in countries outside your country of residence or outside the European Economic Area.

Where required by applicable law, appropriate safeguards will be used for international transfers of personal information.

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including providing products and licenses, maintaining transaction records, resolving disputes, preventing abuse, and meeting accounting, tax, legal, or regulatory obligations.

Different categories of information may therefore have different retention periods.

Our website may use cookies or similar technologies that are necessary for website functionality, security, preferences, checkout, or other services.

If optional analytics, advertising, or other non-essential tracking technologies are introduced, we will update this policy and implement appropriate consent controls where required.

We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet-based service or electronic storage system can guarantee absolute security.

Depending on where you live and the laws that apply, you may have rights regarding your personal information.

These may include the right to request access to your personal data, correct inaccurate information, request deletion, restrict certain processing, object to certain processing, receive portable data where applicable, and withdraw consent where processing is based on consent.

You may also have the right to lodge a complaint with the relevant data protection authority.

To make a privacy request, contact:

support@mxstrading.com

We may need to verify your identity before completing certain requests. We will respond in accordance with the time limits required by applicable law.

MXs Trading products and services are not directed to children. We do not knowingly seek to collect personal information from children through our trading software services.

We may update this Privacy Policy when our services, technology, service providers, or legal obligations change.

The current version will be published on this page together with its effective date.

Questions about this Privacy Policy or the way MXs Trading handles personal information can be sent to:

support@mxstrading.com